Frequently Asked Questions

Do not use suction cups, they frequently fail I recommend hanging your piece from a sturdy hook or latch screwed into the window frame.

Solder and came (borders) contain lead be sure to wash your hands after handling.

Cleaning should be done with a dry cotton cloth or microfiber towel. Do not use glass cleaner, use car wax. Please be cautious cleaning around painted details; avoid if you can.

Please allow at least 5-7 business days for items to ship.

Shipping costs are not included in the price of the item

I ship out all items via PostNL or DHL which comes with tracking

I am not responsible for items lost by PostNL or DHL

Your item might arrive in a previously used box. I reuse packing materials as a way to reduce waste. 

Cardboard and papers comprise roughly 40% of all solid waste 

In 2018, paper and cardboard made up the largest portion of municipal solid waste 

Customised orders are made only after the payment of the agreed deposit. This is based on production costs and design.

NO REFUNDS, RETURNS, OR EXCHANGES. ALL SALES ARE FINAL.